Receive MMS Attachments
Provide callers the ability to send you image files that attach directly to their call information.
Team Collaboration with Notes
Provide explanations, instructions or directions to team members by adding notes to a call.
Take time into account by routing calls on certain days, or exact times to insure your calls get answered.
Allow you the option to build a completely autonomous answering solution.
Bring in existing contacts from your mail or add them directly from your call list.
View all incoming and outgoing calls placed between your LiveAnswer number and the contact.
Link social media profiles for quick access, directly from your contacts page.
Choose Local or Global
Instantly provision local, national, mobile and toll-free numbers in nearly 50 states.
Track your Call Source
Help your marketing team by creating tracking numbers to monitor where most of your calls originate.
Calls can be answered in English, Spanish or French for your international customers.
Ring multiple numbers at once or just one. If you can take the call, great, if not, our agents will take a message.
Design the flow of your script around the callers responses to gather the information you need.
Send all data to your CRM, analytics or customer support software with 3rd-party integrations.
Organize your report data by phone number for statistics on a specific script or call type.
By Date & Time
Need to know metrics for a specific date? Sort by date to find insights on daily and monthly call volume.
By Tracking #
If you’re looking for analytics by call source, sort by tracking number to see where your calls come from.
Create an unlimited number of users and route the calls they need, right to their email inboxes.
Organize your users by department for easy management and to notify entire departments of new calls.
Filter notifications to different users or departments based on caller responses to your script.
Set up your schedule depending on your availability without overlapping times.
As your clients call in, you can add back up contacts to your shifts so you never miss a call.
Take your calls and messages, anywhere you go with our mobile app for both Android and Apple users.
Make yourself reachable to every one of your clients at all times.