About Us


Stericycle and LiveAnswer

The Future

In 2016, LiveAnswer was acquired by Stericycle Communication Solutions. By combining LiveAnswer’s latest user friendly technology with Stericycle Communication Solutions' live voice infrastructure, we have created the next generation communications platform.

Stericycle Communication Solutions is a division of Stericycle, Inc., a Fortune 1,000 company founded in 1989. They are one of North America's leading providers of customer communication solutions for healthcare organizations and commercial business.

LiveAnswer is a communications oriented platform that offers unique services like no other competitors by using technology and empowering the customer with a self-service platform.

We are honored to be apart of Stericycle Communication Solutions and we are looking forward to what the future holds.


No matter the product or service, Stericycle prides itself on delivering excellence. For Stericycle Communication Solutions, this means providing communication-based services and technologies that improve the way you engage with your customers. From telephone answering services to automated communication solutions, we strive to enhance your customers’ experience while increasing your brand’s value.

Our Values

Customer First

We provide service that is valuable for our customers and exceeds their expectations. We respect the value of both our internal and external customers.

Continuous Improvement

We provide the most value while consuming the fewest resources. We embrace the talents of the people who do the work.

Enjoying Our Work

We have a culture that fosters team member engagement and loyalty. We do so with a spirit of camaraderie.


We are honest and open in our interactions with others. When making decisions, we always do the right thing.


We take ownership of our own actions and focus on solutions. We deliver on our promises.

One Team. One Goal.

We work as a team, no matter the goal. We share successes and failures together as work to make things better.

Who We Serve

From leading brands to nationwide healthcare systems to local contractors, we are proud to provide our customers with industry-leading communication solutions. Many of the nation’s top businesses trust Stericycle Communication Solutions to deliver a customer experience that drives their business forward.


We are a partner you can trust

HIPAA Compliant
Meaningful Use
PIPEDA Compliant


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